GENERAL 800 4408

ENAYA 800 436 292

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24/7 Medical Authorization and Helpline Services

The Neuron  helpline  has  state  of  the  art,  highly  advanced helpline communication system in place which is  operational  24  hours  a  day  and  7  days  a  weak  providing  assistance  to insured  members, clients,  and providers.

Neuron has a dedicated customer care helpline catering to member calls and concerns.

This system is equipped with IVR system (Interactive Voice Response) & Intelligent Skilled Based Routing which assists the caller to specify the nature of the call and guide accordingly to reach the concerned specialized person.